Total Short-term Rental Property Services
YRA has been proudly providing a complete short-term rental management service for our valued clients since 2001.
From setting up and processing bookings on all major accommodation websites and apps, to guest services, cleaning and property maintenance.
To have your property managed by YRA, please complete the Venue Services Order Form below.
Cleaning & Preparation
Our cleaning crew provide a complete, professional and personalised accommodation cleaning service specific to your requirements. This includes linen cleaning and supply, amenities, full clean and preparation, yard cleaning, deep cleaning and more. Our protocol ensures that all properties are cleaned and prepared, ready for guest arrivals.
24/7 Booking Service
Our locally based Booking Services Team is available 24/7 to process bookings for your property. We will book & process payments for your venue, as well as monitor your adverts & listings and coordinate promotions and deals.
Our Booking Division provides the following services:
• Establish your venue on booking sites
• Monitor and coordinate tariffs and presentations
• Process bookings, schedules and calendars
• Process payments and deposits
Marketing & Advertising
Our highly experienced and innovative team we will create and list your venue on all the most current and best accommodation, travel and advertising platforms.
We also offer website development, SEO, graphic design, print media and more.
Customer & Guest Care
Our Customer and Guest Services Division is available 7 days a week to address just about any issue or query your guest/s may have. With important information about your venue on our system, our Customer Care team will be equipped to address any matter that comes their way.
Checking-in and checking-out occupants can be a major challenge. Our mobile concierge will contact guests, greet them at your property, check them in and show them through the facilities.
Call-outs & Maintenance
There certainly is nothing more frustrating than receiving calls at any random time because a light globe is out, or flat batteries in the remote or any general maintenance issue that has cropped up. Our on-call maintenance crew will relieve you of these frustrating calls and attendances and address whatever property venue issues your guest may be experiencing.